What is whatsapp marketing?
WhatsApp allows businesses to send marketing messages directly to customers, win their trust, and make them loyal to their brands. Most customers will likely remain loyal and shop directly with a brand that communicates to them on their preferred channel.
Benifits of Whatsapp marketing
B2B & B2C business
Direct and personal communication with customers through real-time messaging.
Use WhatsApp to facilitate quick responses and support, leading to higher conversion rates.
Reach a large audience without the high costs associated with traditional advertising or SMS marketing.
Small Business
Offer instant support and resolve customer queries promptly.
Engage with local customers through targeted messaging and promotions.
Build stronger relationships with customers by maintaining regular, personalized communication.
Indivisuals
Attract clients by sharing portfolios, quotes, and updates directly via WhatsApp.
Share updates and exclusive content with followers, fostering a closer connection with the audience.
Case study
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Engagement rates increase by 25%
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30% faster issue resolution
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Loyal customers increase by 10%
Ola
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Successfully reached customers in Tier 2 and Tier 3 cities.
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30% reduction in manual customer support needs
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15% increase in overall revenue
Jio Mart
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Retargeting increase by 20% faster resolution times
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20% increase in customer satisfaction
Kotak
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Able to give 24/7 Support and end to engcryption
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25% reduction in branch visits
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20% higher satisfaction levels
HDFC BANK
Our Digital Pathway
Blogs
FAQ
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How digital marketing helps business?Digital marketing helps businesses reach a wider audience, improve brand visibility, generate leads, and drive sales through various online channels.
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How long does it take to see results from digital marketing efforts?Results can vary, but many businesses see improvements in engagement, traffic, and sales within a few months of consistent digital marketing efforts.
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What are the most important digital marketing metrics to track?Key metrics include website traffic, engagement rates, conversion rates, return on investment (ROI), and customer acquisition cost (CAC).
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How does digital marketing benefit small businesses?Digital marketing allows small businesses to compete with larger companies by reaching targeted audiences, building brand authority, and driving cost-effective marketing efforts.
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What are common digital marketing mistakes to avoid?Common mistakes include not understanding the target audience, neglecting SEO, inconsistent content creation, and not measuring campaign performance.